Faqs

We are proud to offer eco-friendly and biodegradable car freshener fiber blocks, designed with both you and the environment in mind. Made from sustainable materials, our fiber blocks are infused with natural essential oils, providing a long-lasting and refreshing scent for your vehicle.

These car fresheners are biodegradable in composition that ensures they break down naturally after use, leaving no harmful residue behind.

Choose our fiber block fresheners to enjoy a delightful fragrance while contributing to a greener, cleaner planet.

Our fiber block car fresheners typically last 6 to 8 weeks, depending on the environmental conditions and usage. Factors such as temperature, air circulation, and exposure to direct sunlight may affect the longevity of the scent.

For optimal performance, we recommend placing the freshener in a shaded area of your car and avoiding direct contact with surfaces. If the scent begins to fade, gently shake the fiber block to reactivate its fragrance.

Yes, our fresheners are designed to be safe for all car interiors when used as directed. Avoid direct contact with surfaces to prevent any potential damage.

Yes, we provide eco-friendly and natural fresheners made with biodegradable materials and essential oil

Absolutely! We offer subscription plans for hassle-free regular deliveries of your favorite car fresheners. Choose your frequency, and we’ll handle the rest.

 We provide fast and reliable shipping within the Philippines. Delivery times typically range from 3 to 7 business days, depending on your location. Enjoy affordable flat-rate shipping for all standard deliveries. Once your order is shipped, you’ll receive a tracking number to monitor your package’s progress right to your doorstep.

We want you to be completely satisfied with your purchase. If for any reason you’re not happy, we’re here to help!

Eligibility for Returns

• Unopened Products: Only products that are unused, unopened, and in their original packaging are eligible for returns.
• Damaged Items: If your product arrives damaged, we require proof of the damage. Please take clear pictures of the damaged item(s) and the packaging immediately upon opening the package.
• We cannot accept returns for items that have been opened or used.

How to Initiate a Return

1. Contact Us: Reach out to our support team within within 7 days of receiving your order.
   • Email: sales@syestascents.com
   • Via our Facebook page
2. Provide Proof: Include your order number and photos of the damaged item(s) and packaging if applicable.
3. Return Authorization: Once your return is approved, we will provide you with a return authorization and instructions.

Refunds and Exchanges

• Refunds will be processed once we receive and inspect the returned item(s).
• Exchanges are subject to product availability.

Shipping Costs

• Customers are responsible for return shipping costs unless the item was damaged or an error occurred on our end.

Thank you for understanding our policies, which help us maintain the highest quality standards. If you have any questions, don’t hesitate to contact us!