Effective Date: 01/01/2025

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.syestascents.com, or purchase our products.

1. Information We Collect

We collect personal information to provide you with a better shopping experience. This includes:

  • Personal Details: Name, email address, phone number, and shipping/billing address provided during checkout or account creation.
  • Payment Information: Payment details such as credit/debit card information or PayPal account details (processed securely by third-party payment providers).
  • Browsing Data: Information about how you use our website, including IP address, browser type, and cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment and delivery.
  • To communicate with you about your orders, promotions, or updates.
  • To improve our website, products, and customer experience.
  • For legal and compliance purposes, such as fraud prevention.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Service Providers: Third parties who assist us with payment processing, shipping, and website analytics.
  • Legal Authorities: When required by law or to protect our rights and prevent fraud.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather website analytics. Cookies help us:

  • Remember your preferences and shopping cart.
  • Track website performance and user activity.

You can manage cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications by clicking the “unsubscribe” link in our emails.
  • Contact us to request details about the information we hold about you.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us:

This Privacy Policy ensures your personal information is handled with care. Thank you for trusting Syesta Scents.